Free Deliveries within Nairobi, T&Cs apply.

Free Deliveries within Nairobi, T&Cs apply.

Get In Touch with us

Our  team are here to make your experience seamless and stress-free. Whether you’re a breeder or a prospective pet parent, you can contact us by phone, email, or through our Help Center.

Support for Prospective Pet Parents

Looking for your perfect pet? Our Pet Concierges guide you to your perfect companion.

Call Us

Hours of operations

Monday – Saturday: 7 am to 5 pm

Send us message

Fill out the form below and our team will get back to you as soon as possible.

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Support for Prospective Breeders

Interested in working with us? Our Breeder Experience team are here to guide and support you every step of the way.

Please fill out our initial application form by clicking here

Hours of operations

Monday – Saturday: 7 am to 5 pm

Support for Existing Breeders

Already part of our breeder community? Our Breeder  team are here to help with anything you need. Don’t hesitate to reach out.

Feel free to email us at : breedersupport@bomapets.com

Frequently Asked Questions

These are some of our most frequently asked questions. If your question isn’t covered here, feel free to reach out and we’ll be happy to help.

What is Bomapet and how does it work?

Bomapet is an online marketplace where breeders  and individual pet owners can list pets for sale or rehoming, and where buyers can browse, compare, and contact sellers. 

Before you decide, confirm the pet’s age, health status, vaccination history, and any special needs.

Always ask the seller for recent vet records, a vaccination card, and any health certificates they have. Where possible, request a vet check before or shortly after bringing the pet home.

Boma Pets works with approved handlers to ensure pets are transported safely and humanely. Delivery timelines and arrangements are shared in advance so you know exactly when to expect your pet.

Sign up as a breeder, complete your profile with accurate details, and follow the steps to add a new listing.

Yes. All listings must follow our listing guidelines and local regulations. This includes providing truthful information, respecting animal welfare, only listing pets you legally own, and not posting banned or restricted species.

We strongly encourage, and may require for some categories, that you upload health and

We promote secure, traceable payment methods 

Do not proceed with payment. Report the listing or seller to us immediately and share any details you have.

Contacts
Contacts

Address

Ruiru, Kiambu, Kenya.

Contacts

Customer Support Hours

Monday – Saturday

8AM – 5PM